The B2B sales glossary
A little clarity. A better conversation.
Plain-language definitions for cold calling, outreach and sales development.
55 terms matching your filters
National Do Not Call Registry
The National Do Not Call Registry is a U.S. federal database that lets consumers opt out of most telemarketing sales calls. For B2B sales development...Near Shore Cold Calling
Near shore cold calling is the practice of outsourcing outbound B2B sales calls to teams located in nearby or neighboring countries that share...Part-Time Cold Caller
A part-time cold caller is a sales development professional who spends a limited number of hours each week making outbound B2B calls to identify...Power Dialer
A power dialer is an outbound calling tool that automatically dials the next number in a prioritized list as soon as an SDR finishes a call,...Predictive Dialer
A predictive dialer is an automated outbound calling system that uses algorithms to dial multiple numbers ahead of agent availability, filtering out...TCPA
The Telephone Consumer Protection Act (TCPA) is a U.S. federal law that restricts telemarketing calls, texts, and certain automated dialing...Telemarketer
A telemarketer is a sales professional who sells or promotes products and services over the phone, calling prospects to spark interest, qualify...Telemarketing
Telemarketing is the practice of marketing or selling products and services to customers over the phone, using outbound or inbound calls to reach...Telemarketing Companies
Telemarketing companies are specialized providers that run outbound calling programs to generate and qualify B2B sales opportunities. They supply...Telesales
Telesales is the process of selling products or services over the phone, typically through structured outbound or inbound calls. In B2B sales...Voicemail Drop
A voicemail drop is the practice of leaving a pre-recorded voicemail automatically or with one click when a call goes unanswered. In B2B sales...VOIP
VOIP (Voice over Internet Protocol) is a technology that delivers phone calls over the internet instead of traditional phone lines, typically through...About this glossary
A working reference, not a textbook
The short version is on the surface. Open any question to go deeper.
What is this glossary for?
It is a practical reference for the language of B2B outbound sales. Every entry explains a cold calling, email outreach, lead generation, or sales development term in plain English, with the context and best practices that actually matter when you run campaigns.
Who writes these definitions?
They come from the SalesHive team, the same strategists and SDRs who run outbound campaigns for thousands of clients every day. The goal is working knowledge you can apply, not textbook theory.
How do I find a specific term?
Search by name at the top of the page, jump straight to a letter with the A to Z rail, or filter by category. Each term links to a full entry with real benchmarks, best practices, expert tips, common challenges, and FAQs.
Can SalesHive run outbound for my team?
Yes. We book qualified meetings for B2B teams with US-based SDRs running cold calling and email outreach on our own AI-powered platform. Book a strategy call and we will map out a plan for your pipeline.
Make it yours
What would work for your team?
Talk through your questions with SalesHive AI.